Service
7-day returns,
no questions.
If the print doesn't earn its place on your wall, send it back within 7 days. No restocking fee, no friction.
What's eligible
Any unframed or framed print, returned in its original packaging, in resaleable condition. Personalised or custom-sized prints are non-returnable (we'll flag this clearly at checkout).
How to return
- Email us at hello@paintthescene.com within 7 days of delivery with your order number.
- We'll arrange a reverse pickup from your address — usually within 48 hours.
- Once we receive and inspect the print, refund is issued to your original payment method within 5 working days.
Damaged in transit
If your print arrives damaged, send us a photo within 48 hours of delivery and we'll replace it free of charge. No need to return the damaged piece — just send a photo.
Exchanges
Want a different size or frame? Initiate a return as above and place a new order — we'll refund the original in full.
Questions
Honestly, just email us. We're a small team and we'd rather you have a good experience than win an argument over a ₹449 print.