Issue 001 · May 2026Free shipping ₹799 +Printed in-houseArchival 250 GSM matte paperPigment ink · 100-year fade resistance7-day returnsCurated by handMade for Indian homesIssue 001 · May 2026Free shipping ₹799 +Printed in-houseArchival 250 GSM matte paperPigment ink · 100-year fade resistance7-day returnsCurated by handMade for Indian homesIssue 001 · May 2026Free shipping ₹799 +Printed in-houseArchival 250 GSM matte paperPigment ink · 100-year fade resistance7-day returnsCurated by handMade for Indian homesIssue 001 · May 2026Free shipping ₹799 +Printed in-houseArchival 250 GSM matte paperPigment ink · 100-year fade resistance7-day returnsCurated by handMade for Indian homes

Help

Questions,
answered.

The things we hear most often. Can't find what you're looking for? Write to us at hello@paintthescene.com — we read everything.

Sizing & paper

What sizes do you offer?
Four ISO A sizes: A4 (21×30 cm), A3 (30×42 cm), A2 (42×59 cm), A1 (59×84 cm). A4 starts at ₹449, A1 at ₹2,299. There's a to-scale guide on every product page.
What paper do you print on?
250 GSM matte cotton archival paper with pigment ink rated for 100+ years of light-fastness. The same kind of paper used in museum prints.
Can I get a custom size?
For orders of 10 or more prints, yes. Write to us via the Wholesale page and we'll quote.

Framing

What frame options do I have?
No frame (just the print, rolled and shipped in a tube), Black frame (solid black wood, 22mm profile), or White frame (matte white wood, 22mm). Both framed options include acrylic glazing and a sawtooth hanger.
Can I frame it myself later?
Absolutely. The unframed print ships in standard A-series sizes that fit any IKEA / Pepperfry / local frame shop offering.

Shipping & delivery

How long does delivery take?
2-4 working days to metros, 3-5 to tier-2 cities, 4-7 to the rest of India. Full breakdown on the Shipping page.
Do you ship internationally?
Not yet — we're focused on India for now. Join the newsletter and we'll tell you when we go global.
Is COD available?
Yes, for orders up to ₹5,000 across most pincodes. ₹49 convenience fee applies.
Can I track my order?
Yes. You'll get a tracking link the moment your AWB is generated. You can also track anytime at /track-order with your order number and email.

Returns & refunds

Can I return a print?
Yes — within 7 days of delivery, in its original packaging, no questions. Full details on the Returns page.
What if the print arrives damaged?
Send us a photo within 48 hours and we'll replace it free. You don't need to return the damaged piece.
How fast are refunds?
Once approved: UPI/wallets in 1 day, cards in 3-5 working days, COD via UPI in 3 working days.

Account & orders

Do I need an account to order?
Nope — guest checkout works. But an account saves your addresses, tracks orders, and gets you our monthly Issue early.
Can I cancel my order?
Before dispatch, yes — write to us within a few hours and we'll cancel + refund. After dispatch, treat it as a return.