Privacy
in plain English.

When you place an order or create an account, we collect:

• Your name, email, phone number
• Shipping and billing addresses
• Order history and preferences
• Payment information (handled entirely by Razorpay — we never see your card number)
• Cookies for cart, session, and basic analytics

• To ship you what you bought
• To send order updates by email, SMS, and WhatsApp
• To respond to your questions
• To send our monthly newsletter — only if you opted in
• To detect and prevent fraud

Only the partners we need to fulfil your order:

• Razorpay — to process payments
• Shiprocket + the courier (Delhivery, BlueDart, etc.) — to deliver your order
• Google + Meta — basic analytics, if you visit via ads. You can opt out with any standard tracker blocker.
• Email/SMS providers — to send transactional and (with consent) marketing messages

We do not sell, rent, or trade your information to data brokers, mailing lists, or marketers.

We use cookies to keep your cart loaded between visits, to remember your sign-in, and to understand which pages people find useful. You can clear them at any time in your browser settings.

You can:

• Ask for a copy of all data we hold about you
• Ask us to update or correct anything
• Ask us to delete your account and all associated data
• Unsubscribe from any marketing email in one click

Email hello@paintthescene.com and we'll act within 7 working days.

This site isn't designed for users under 18. If you believe a child has shared personal data with us, write to us and we'll delete it.

If we update this policy materially, we'll email account-holders and bump the "Last updated" date above.